Privacy Policy

1. Introduction

Welcome to CheckBill.pk. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to check utility bills online in Pakistan.

By using CheckBill.pk, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Bill Information: We store reference numbers, consumer numbers, and bill nicknames you save for quick access.
• Contact Information: If you contact us, we may collect your name, email address, and message content.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you access and use our website, including IP address, browser type, device information, and pages visited.
• Cookies: We use cookies to remember your preferences and improve your experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our bill checking services
• To process your bill lookups and save your reference numbers for future use
• To send you service-related notifications and updates
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our website functionality
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your account password is encrypted and stored securely. We recommend using a strong, unique password and not sharing your account credentials with others.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and update your account information at any time through your dashboard.
• Deletion: You can delete your saved bills and account at any time.
• Cookies: You can control cookies through your browser settings, though this may affect website functionality.
• Opt-out: You can unsubscribe from our newsletter or marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites, including utility provider websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: